Solutions that help change thinking and behaviour

People with different backgrounds, values and abilities come together to enable your organisation to meet its strategic objectives. They bring with them the creativity and innovation that is so vital to your success. However, people can have problems such as: difficulty in getting along with others; inability to manage their emotions effectively; lightweight leadership skills; or sub-par selling skills. Such issues are associated with peoples’ minds and behaviour - their psychology. Addressing such challenges requires the skillful blending of management and business theory and practice with psychology to produce activity-based interventions that help change behaviour. This is what Workplace Psychology does best. We look forward to working with you.

WHAT WE OFFER

Organisation Shaped Solutions

We provide organisations with tailored learning and development which helps you achieve your strategic objectives by developing your people

Our Vision

Organisations that work seamlessly for and with people, the environment, the economy and society

Our Mission

To provide organisations with the knowledge and skills to support their people, fulfil their purpose and grow

Our Goal

Collegiality, mutual understanding and respect resulting in stellar performance at work

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Carolann Edwards OBE

MANAGING DIRECTOR

Meet the Managing Director

Carolann is experienced in advising, training, coaching and mentoring senior executives (including C-suite), managers and staff in organisations from a range of sectors including banking, insurance, legal, professional services, oil and gas, power generation, commodity trading, property and healthcare.

Carolann spent nineteen years at Norton Rose Fulbright. As Global Director of Learning and Organisational Development, Carolann successfully designed, implemented and maintained a global learning and development strategy across eight merged firms. She also built a curriculum for in-house lawyers which she delivered globally. Before that she was Head of Business Development at the Finance & Leasing Association. Other posts have included Head of Consultancy for an education consulting business.

Carolann is an award-winning course designer. A talent management and development programme she designed helped to double female partner numbers at Norton Rose Fulbright. It also won awards from the Training Journal for Best Coaching Programme and Best Leadership Programme. Carolann has also designed and run similar programmes for people of colour/ BAME lawyers from the UK, Europe, the Middle East, Asia and South Africa.

Carolann has an MBA from the University of Warwick and an MA from the University of London. She is also a Meyler Campbell trained executive coach.

Carolann’s leadership, strategy design and implementation work has won a range of awards. They include the MPF (Managing Partners' Forum) Best Collaboration Across the Management Team; Law Society – Excellence in Learning & Development and Stevie Human Resources Executive of the Year. She is also on the Powerlist of Britain’s most Influential People of African and African Caribbean Heritage. Carolann was named BBBA (Black British Business Awards) Professional Services Leader of the Year. Carolann was awarded an OBE for Services to Disadvantaged People in the UK and South Africa in the Queen’s Birthday Honours 2020.

Over the last 10 years Carolann has provided leadership development and coaching to G(irls)20. The young women that participate are the next generation of female leaders from the G20 countries. Carolann is also an independent fee paid member of the Judicial Appointments Commission, England and Wales.

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Naomi Thomas

THE HEAD OF COACHING

Meet the Head of Coaching

Naomi is an experienced business coach with a diverse range of clients within the professional services, telecoms, publishing, IT and creative sectors.

She works in London and internationally with senior executives and aspiring managers to develop key skills, awareness and confidence to enable them to excel in their roles.

Naomi's style is rigorous and challenging but supportive and focused with a strong emphasis on business results. She has coached clients tackling various issues, including:

    • Developing leadership ability and building performance
    • Supporting aspiring leaders to develop impact and confidence
    • Accelerating transitions into new roles (promotions and new hires)
    • Providing a confidential sounding board to senior management facing organisational challenge
    • Handling conflict and improving problematic relationships
    • Improving management skills and team performance
    • Improving self-management, work efficiency and delegation
    • Coaching parents pre/post parental leave to manage work/personal life through this change
    • Reviewing and moving towards a better work/life balance

Naomi enjoyed Head of Learning roles in two major law firms after an initial career as a corporate lawyer. In these senior roles, she developed strategy, built and led teams, implemented organisational change and operated at board level.

She left private practice to make coaching her primary focus. Recent projects include supporting women to develop personal confidence and impact as they move into leadership and management roles; working as one of a team of coaches globally within a large organisation to develop coaching competency in senior management and coaching senior executives at a retailer as they transition into executive roles.

Qualifications & Training

    • WABC Certified Business Coach
    • Authorised MBTI practitioner and accredited in Hogan DS, Thomas (DISC)
    • Meyler Campbell Business Coach, 2006-2008 (European Quality Award, conferred by the EMCC)
    • Meyler Campbell Psychology for Business Coaches Graduate, 2007
    • Coaches Training Institute – Advanced Coaching Programme, 2010-2011
    • On-going coach training in subjects such as Neuroscience, NLP and Mindfulness
    • Qualified Corporate lawyer, (practising 1992 – 1999), LLB Hon